QA Plant Product Steward - Belpre, OH (On-SIte)

Date: May 24, 2023

Location: Belpre, OH, US, 45714

Company: Kraton

Make a +Difference at Kraton!

At Kraton, we make a Positive Difference, and we are looking for individuals who are also looking to make a difference in their jobs, for our customers and to the world.  We are looking to hire a key member of our Quality Assurance team at our Belpre, Ohio location. 

As Product Steward, you will influence and act as a change agent as the Quality partner for manufacturing units, commercial organization, customers, Quality Control lab and R&D centers, owning product grading and specifications, actively supporting Quality KPI improvements and the customer complaint process while driving Quality continuous improvement activities.

Key Responsibilities

For assigned units:

  • Quality interface and troubleshooting support with/to manufacturing units, the commercial organization, the Quality Assurance lab and analytical team and the Kraton Innovation Center product/process stewards
  • Product grading in cooperation with release clerks
  • Quality focal point for preparing, executing and follow-up of test runs
  • Quality KPI owner
  • Special Quality Request (SQR)/Special Service Request (SSR) review and approval
  • Packaging specification and raw material specification development, review and approval
  • Initiate Process & Product Definition changes, own reviews and approve through the Management of Change process
  • Customer interface for quality topics including SQR/SSR
  • Participate in complaint resolution process
  • SAP Quality Management set-up and revisions, including sales specifications and Certificate of Analysis alignment
  • On-hold, sample and aged inventory review
  • Assisting product transitions
  • Active participant in ISO9001, FDA/GMP management systems
  • Product Data documentation review and approval

Required Skills

  • Knowledge of Kraton products & applications
  • Experience within ISO9001 and GMP management systems
  • Change agent 
  • Ability to influence others and work with all levels of the organization
  • Excellent communication skills
  • Detail-oriented, able to work independently with a minimum of supervision
  • Excellent troubleshooting skills
  • Required Travel, <10-15% 

Education, Certifications & Licenses

  • Minimum of Bachelor degree in science or engineering field
  • Five years or more experience in polymer/manufacturing industry and customer interfacing
  • Advanced skills in Excel, Access data base and statistical understanding & use of tools such as Minitab are preferred


The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification.  Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.


Kraton’s internal talent acquisition team manages our recruiting efforts and from time to time works with pre-selected/pre-approved external staffing agencies. We do NOT accept unsolicited resumes or candidate referrals from recruiters and/or agencies who are not pre-selected/pre-approved.


Kraton is proud to be an Equal Opportunity Employer.

Nearest Major Market: Athens