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Product Manager

Date: Jan 23, 2022

Location: Jacksonville, FL, US, 32256

Company: Kraton

Make a +Difference at Kraton!

At Kraton, we make a Positive Difference, and we are looking for individuals who are also looking to make a difference in their jobs, for our customers and to the world.  We are looking to hire a key member of our Commercial team at our Jacksonville, Florida location. 


The Product Mangaer is the key link between the Business Unit and other internal service groups, especially Supply Chain, Manufacturing, Customer Service, Regulatory, etc. ensuring that the detailed plans and tactics are implemented as intended and any problems are communicated, resolved and that the full organization has a line of sight to the customer. The position therefore has a direct and daily impact on business performance.

Key Responsibilities

  • Maintain the product portfolio in line with the strategic intent of the business and ensure products and their specifications meet the needs of the market.
  • Ensure the smooth introduction of new products into Kraton’s system and to the market through execution of the launch plan.
  • Devise, manage and implement product and product line rationalization programs as determined by the strategy, working with all parties to ensure an optimal exit from the product (line)/ market segment concerned.
  • Optimize the balance between raw materials and derivatives to maximize overall margins.
  • Make allocation decisions in concert with the business; proactively review all contract inventory and obligations as input for planning and allocation decisions.
  • Act as the margin steward for the product lines in collaboration with the Business Line leaders leveraging market intelligence to maximize global sales and product line profitability, and to achieve budget and growth targets.
  • Actively participate in Sales & Operations Planning (S&OP) and act as the primary liaison between the business and operations.
  • Maintain current specifications for all products, including maintenance and update of Product Data Sheets. When changes are required, either market/customer or operationally driven, liaise with all parties to ensure that the change is acceptable to all and implemented smoothly.
  • Maintain active product lists for the region with their approvals to enhance global supply capability into the region, together with pareto charts per product line identifying best net back.
  • Capture and interpret service level requirements for each market and work with customers to define mutual value added service improvements that lead to an improved value proposition for Kraton and higher competitive barriers.
  • Develop service improvement programs in partnership with operations to meet the agreed needs at lowest cost.
  • Ensure that the business rules support the strategic intent and provide clarity and guidance to their interpretation by exception.
  • Provide business input during periods of unexpected manufacturing downtime to help devise contingency plans that ensure minimal impact on customer service levels.

Required Skills

  • Minimum 5 years of work experience in a global chemical organization
  • Work experience with multiple organizations / interaction with multiple organizations like S&OP, marketing, operations, regulatory and finance
  • Exposure to oleo-chemicals
  • Good financial mindset including analysis, forecasting process knowledge and planning

Education, Certifications & Licenses

  • Bachelor Degree in Finance, marketing or engineering (chemical).


The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification.  Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.


Kraton’s internal talent acquisition team manages our recruiting efforts and from time to time works with pre-selected/pre-approved external staffing agencies. We do NOT accept unsolicited resumes or candidate referrals from recruiters and/or agencies who are not pre-selected/pre-approved.


Kraton is proud to be an Equal Opportunity Employer.

Nearest Major Market: Jacksonville